Deliveries & Shipping

 

When and where do your trucks deliver?

San Francisco Bay Area:
(includes Napa and Sonoma)
Mon-Fri 9am-6pm
Weekends are an added fee

South Bay Area:
Tues & Thurs, 9am-6pm
(winter delivery days may vary)

Sacramento Area:
Mon, Weds, Fri, 9am-6pm
(winter delivery days may vary)

Southern California:
Central Coast Area:
Tues & Weds 8am-6pm

Santa Barbara Area:
Mon &Thurs 8am-6pm

Los Angeles Area:
Mon – Friday 8am-6pm

Orange County Area:
Tues, Weds & Fri 8am-6pm

San Diego Area:
Mon & Thurs 8am-6pm

Do you ship internationally?

We ship to Canada, but for all other countries you are responsible for arranging the shipping and customs paperwork. Because the product is typically held up in customs for a significant period of time, extended rental fees will apply. If you have additional questions, please call us at 707-257-3358.

Do your prices include delivery and shipping?

Prices reflect the rental rate, not shipping, delivery, or tax (where applicable). Orders delivered by our La Tavola trucks are subject to a flat delivery rate, based on delivery location. We use UPS and FedEx as our carriers, and shipping fees are determined by zip code and total weight of the order.

Can I ship using my own UPS or FedEx account?

Unfortunately, we can’t ship the order using your account. So that we can better manage the timely delivery and return of your order, we must use our own UPS and FedEx accounts.

Where do your linens come from?

All linens come from our warehouse in Napa, CA. We do everything from sewing to washing and pressing in-house.

Can I Will-Call my order?

Yes, in most circumstances you may arrange to will-call your order from us to avoid any delivery fees. You can will-call from our Napa warehouse Monday through Friday 9am-4pm. You may will-call smaller orders from our other showrooms, with the exception of our Dallas showroom. Orders being will-called from southern California or Arizona must be placed a minimum of two week before the pick-up date.